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Contributor
Posts: 48
Registered: ‎08-07-2013
My Device: z10
My Carrier: blackberry

Blackberry credentials,invalid username and password.

hi,

 

        i got my blackberry credentials recently,i'm unable to login to the portal with the username and paswword provided.it is just showing invalid username and password.

 

     i wanted to know is their any problem with the username and password,or with the sever.

 

thank you,

Forums Veteran I
Posts: 1,810
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Blackberry credentials,invalid username and password.

Hey that such Thanabothy

 

You must remember the password and email otherwise you can not access your Blackberry ID.

 

I'll let a guide of Blackberry ID http://docs.blackberry.com/en/smartphone_users/deliverables/27236/index.jsp?name=User+Guide+-+BlackB...

 

And a link to reset the password for your BlackBerry ID

https://blackberryid.blackberry.com/bbid/recoverpassword?locale=ZXM%3D

 

Regards.

 

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Contributor
Posts: 48
Registered: ‎08-07-2013
My Device: z10
My Carrier: blackberry

Re: Blackberry credentials,invalid username and password.

[ Edited ]

ha ha,

               such a funny thing,how could i forgot them.i'm using them straight from the email send by blackberry.

i came to know that the problem is with the blackberry server not with me.

 

 thanks for the reply,i will check once,if i had gone wrong.