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BlackBerry Push Development

BlackBerry Development Advisor
Posts: 15,863
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

PLEASE READ THIS: Prepare to log in using BlackBerry ID

As discussed in the blog article BlackBerry ID: One login to rule them all, authentication for these forums, Issue Tracker and BlackBerry Jam Zone is being unified using BlackBerry ID.  This change is being implemented tonight. 


Here is what you can do to ensure you have a smooth transition.


  1. If you don’t yet have a BlackBerry ID account:
    1. Go to https://blackberryid.blackberry.com/bbid/login/ and create a new account.
    2. Verify the email address
    3. If you have created a BlackBerry ID account but have not yet verified your email address:
      1. Look in your inbox for an email from donotreply@blackberry.com
      2. Open it and verify your BlackBerry ID
      3. If you are unsure if a BlackBerry ID account or if it’s been verified:
        1. Go to https://blackberryid.blackberry.com/bbid/login/,
        2. Enter your email address and hit ‘Sign In’ – The system will either tell you that the account doesn’t exist or if it does exist to go verify your account (and resend the verify email) .


After the upgrade tonight is complete logging into for these forums, Issue Tracker or BlackBerry Jam Zone will trigger a wizard to walk you through associating your BlackBerry ID account with your BlackBerry Jam Zone account.


Known Issue – Session Timeout when Creating a BlackBerry ID account while logging into BlackBerry Jam Zone, Issue Tracker or forums for the first time (after we upgrade).


If you attempt to create and verify a BlackBerry ID account during your first login (after we upgrade), the wizard that associates your BlackBerry ID account with your BlackBerry Jam Zone account could display a session timeout error.


Workaround – Use a different browser to verify your BlackBerry ID or browse back to the BlackBerry Jam Zone login page after verifying your BlackBerry ID account and log in fresh.

Mark Sohm
BlackBerry Development Advisor

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