Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry Push Development

New Contributor
Posts: 3
Registered: ‎03-31-2014
My Device: Z10
My Carrier: Rogers

UnauthorizedException when trying to push message



everything was working for many weeks, absolutely no changes in any form on our side, but few hours ago our push requests started to fail:


net.rim.pushsdk.commons.UnauthorizedException: Unauthorized to communicate with the PPG at URL: https://cpXXXX.pushapi.eval.blackberry.com/mss/PD_pushRequest with username: XXXX-someidhere and password: password
at net.rim.pushsdk.pap.PapServiceImpl.sendToPpg(PapServiceImpl.java:477)



Any suggestions on what to do?