01-28-2014 09:28 PM
I have been downloading and installing the 10 OS Software release 10.2.1.537 for wo hours now, does this seem normal? I don't have a 'great' internet connection, but its good enough. I need to know how long this should take? I should be notified ahead of time how long it might take? I have a message that says not to disconnect from a power supply during the process? Does that mean battery power or must it be plugged in? Thanks Help?
01-28-2014 09:49 PM - edited 01-29-2014 09:01 AM
It's a very large file it has to download....in the neighborhood of 600MB-1.0GB. If your Internet connection is slow that could slow it down.
You should leave the device plugged in while doing the update.
01-29-2014 09:03 AM
01-29-2014 09:53 AM
01-29-2014 09:56 AM
The file I downloaded was just under 500mg.
In my experience this was the fastest part of the process, the update takes up to an hour and then a further hour to reboot and for the hub and other services to get up to speed.