06-13-2014 03:45 PM
I would appreciate if someone help me with this.
After entering all the access point info, and hit "save", the information won't be saved and it turns out to be blank.
Is there any issue with OS or is there any way to save the APN ?
Thank you very much for your support in advance.
Solved! Go to Solution.
06-13-2014 05:50 PM
When you insert the SIM card and boot the phone up. The phone should automatically configure the Network settings, then SIM belongs to, including the APN settings.
06-14-2014 08:30 AM
06-14-2014 01:52 PM
06-14-2014 09:52 PM
Thanks for your advice.
I am in Japan right now, and got this phone thru Ebay, and am trying to use a local SIM.
The SIM requires the APN info set up, and I am having this "not able to save" issue.
I tried to check the configuration of the phone, going Home > Setup > Self Serivce > Gear icon,
then I get a prompt to enter the MSL code, which of course I have no idea.
I made a long distance call to Sprint customer support, and tech support,
their answers are below.
1. Cannot tell me any information like MSL code since I don't have an valid account with Sprint.
2. Contact Blackberry support
3. give up
I wonder if anyone made it setting up an APN with BB Q10.
06-14-2014 09:56 PM
06-14-2014 10:00 PM