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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎06-21-2013
My Device: Blackberry Bold 9700
My Carrier: Vodafone

Accept call with keyboard

On a Q10 I need to answer calls with at least one key not with a touch gesture. How can I do this?
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Accept call with keyboard

Good day

Welcome to BB forums

I had quick question what seems to be problem with the "gesture" option?
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Contributor
Posts: 47
Registered: ‎06-20-2013
My Device: BlackBerry Q10

Re: Accept call with keyboard

Problem with the gesture? Hmmm... let me think:

1. I have 35 physical keys yet I have to swipe to accept/reject a call;

2. Touch display is sensitive to moisture, sweat, dirt - sometimes - I can't accept/reject a call with wet hands (or gloves). No summer/winter use for me;

3. Key press = action with feedback in one step (you know, that's why I have Q10 instead of Z10), while gesture means several steps: check call, swipe, swipe again, rub you hand with your shirt, swipe again, swear, swipe, exhale, call and explain that the phone was out of reach. Ok, not every time, just, annoyingly, that several times when it matters;

4. Basic functionality of a phone should be to call, answer and reject connections in the easiest, most ergonomically way - this is not the case. It looks like a modem card plugged into a PC and with a full keyboard you still have to use software buttons to make it work.

5. Ok, it is so cool to swipe but, please, preserve the traditional functionality of a keyboard. While I was typing this message I struggled a lot with selecting text for eliminate misspelled words, while a trackpad would have been more appropriate for this.

6. Should I extend this to Speed dial issue? 

New Contributor
Posts: 2
Registered: ‎06-21-2013
My Device: Blackberry Bold 9700
My Carrier: Vodafone

Re: Accept call with keyboard

@Andu9 Thanks a lot! Nothing important to add.

But: is there a solution for it? I can't believe that this must-have feature is not available due to eliminating some well known BB-keys...
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New Contributor
Posts: 3
Registered: ‎03-25-2012
My Device: Blackberry Playbook
My Carrier: Airtel India

Re: Accept call with keyboard

I completely agree to @Andu9. 

 

We just got about 5-6 Q10s to our senior management folk who are typically in 45 plus age group. They all migrated from BB Bold to Q10. All of them complain about the tedious way of accepting call on Q10. Most often they are not able to accept the call as they are not able to slide down the call indicator. 

 

Having a phone with keyboard and not able to accept call using a key stroke is a quite dumb to my mind. 

 

All that is required is when the phone comes in, the call indicator should have "Answer ( Y / N ) ? " If the user presses Y then answers the phone or N cancels the phone.  Y / N could be Q or P as well.. It is just a suggestion.

 

Hope to get this functionality enabled in subsequent feature updates and OS updates. 

New Contributor
Posts: 5
Registered: ‎11-18-2014
My Device: Q10
My Carrier: Internode

Re: Accept call with keyboard

Did anyone ever answer this?: Months after buying this phone (and loving it in every other way) I still find the gesture unreliable. I came from an Android phone which used the same gesture and I never had a problem with it but for this phone it's just too fiddly - too often it just doesn't recognize my finger (for the reasons outlined earlier) or, worse, as I touch the circle before I swipe I move it infinitessimally to the right and it denies the call! SO frustrating - especially when I have all those keys I could so easily and accurately use! 

 

Considering Android, iOS and Windows phones all have the option to assign a hardware button as the answer button, it seems ridiculous that a phone which I bought BECAUSE of the hardware keyboard (and only that) doesn't have this basic option. 

Forums Advisor III
Posts: 1,481
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: Accept call with keyboard

I don't think you can, but the upcoming Blackberry Classic (launch date 17-Dec-2014) has phone keys again.

Also I find that since version 10.2 the swiping is better and easier. With 10.1 you had to swipe up to take a call and it was not logical. I believe that the original poster (post from June 2013) had 10.1, which was really a pain.
New Contributor
Posts: 5
Registered: ‎11-18-2014
My Device: Q10
My Carrier: Internode

Re: Accept call with keyboard

Cheers, I'll  look up Blackberry Classic but if it's a new phone rather than an update to the OS it won't help since I'm not buying another one so soon. I have 10.2 with the swiping right and left and it is a huge pain - never experienced the first.

Regular Contributor
Posts: 54
Registered: ‎04-05-2013
My Device: Q10
My Carrier: T-Mobile

Re: Accept call with keyboard

I think the spacebar should be a shortcut for answer, and the "delete" key should be a shortcut for reject.


This is something that could be fixed in the firmware, and we have enough buttons on the Q10 so we can live without those dedicated call/reject buttons if we could use some of the existing keys we already got.

It would be nice if Skype worked that way too, so I don't have to unlock to answer!

Please offer a solution to existing customers and don't start pushing everyone to get a classic when it is STILL not available yet.

New Contributor
Posts: 5
Registered: ‎11-18-2014
My Device: Q10
My Carrier: Internode

Re: Accept call with keyboard

Absolutely agreed, there is no way that I will ransomed into buying another handset for a feature which could so easily be implemented. 

 

The ability to answer your phone one handed is hardly an unreasonable request.