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06-25-2013 02:21 PM
06-26-2013 02:41 PM
Hi Sley4 and welcome to the BlackBerry Support Community Forums!
You mentioned that this only occurs with some emails that arrive on your BlackBerry Q10. Are these particular emails redirected to another folder when you look at them in Microsoft Outlook on your computer?
06-26-2013 02:50 PM
Thanks for your reply. I usually use the BlackBerry once not using outlook on my PC. Yes specific emails and I couldn't identify these. I noticed some where it shows an attachment sign (files, even picture signature). If I Crete a new email with the same subject and same contact it works but I miss all email history. I noticed also that some of them will be sent if you continue trying sometime after an hour. The stop sign like shows when replying or forwarding these emails.
07-04-2013 07:43 AM
This issue has been previously reported and we're working on a resolution. In the meantime, try removing then re-adding the email address to your BlackBerry Q10 to see if the behavior still exists afterward.