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Posts: 14
Registered: ‎04-08-2009
My Device: Not Specified

Adobe Reader Signature Crashes Adobe

If I open a pdf that is already on my device, edit in Adobe, add a signature, I can email it.  If, however, I open an email (including the one I just emailed myself), edit the pdf in Adobe Reader (Build 22 just released this week), add the signature, then try and email it, Adobe Readers shuts down immediately.  I cannot send at all.

Why does it crash when trying to send with a signature I just added?  Already contacted support, submitted 2 logs, no one can replicate the issue.  Again, only customer in the world it seems with my issues.

Posts: 134
Registered: ‎05-16-2013
My Device: Q10/9900/9790
My Carrier: Rogers

Re: Adobe Reader Signature Crashes Adobe

Hello luvsql

Welcome to the BlackBerry Support Community Forums.


Are you attempting to edit the PDF document before saving it to local memory? Try saving the document to local storage, edit the PDF document and then resend the edited PDF file.



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