Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
New Contributor
Posts: 4
Registered: ‎07-12-2013
My Device: Blackberry Q10
My Carrier: Rogers
Accepted Solution

BB Link issue

I always get this error message when trying to sync via cable and BB Link:

 

"CPreferencesManager: Configuration Value for /Preferences/Account_22_1441794/DevicePin not set in TransConfig.xml for translator RimBB"

 

What is it?

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BB Link issue

Hello zr1100c3,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding the issue you are experiencing when synchronizing using the BlackBerry Link software.

The following article may assist you regarding this issue: http://www.blackberry.com/btsc/KB34453

Let us know if this helps.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
Posts: 4
Registered: ‎07-12-2013
My Device: Blackberry Q10
My Carrier: Rogers

Re: BB Link issue

Thanks for your help.  A bit of a compicated solution but it worked.

Highlighted
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BB Link issue

Glad to hear that it worked for you!


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!