07-08-2013 06:34 AM
On the last 3 weeks, my BB Q10's call list is not working properly. The call list showed wrong contact name, which caused many uncomfortable situations to me. For examble:
In my contact list, I has Mr A's contact like: 0123456 and Mr B's contact: 987654.
After Mr A called me, the call list record shows Mr B who is my business partner. It came to the result that I see Mr B when I re-check my miss calls, I called Mr B by mistake. So troublesome!
Can you help me over come this technical issue?
07-08-2013 05:28 PM
Not trying to eliminate the contact beam and add it back to see if the error is ...
Otherwise touch Blackberry OS update Q10.
Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**
07-08-2013 11:11 PM
Bought Z10 in February. No issues. About 6 weeks ago, my incoming and outgoing calls were showing up as someone different than actual caller. This is once a call is finished or missed. No problem if you see the incoming call or if you are making a call. Only after it is completed , it changes to reflect a different name. The name would be someone else's from my contact list, the number would be correct for actual party calling. Major problem in relation to missed calls, as when I return the call it is not the person I am intending to call. Returning calls that I may not want to.
I called Rogers, they suggested a hard reboot. I took the battery out. no luck. Thereafter, I transferred my info to a backup and uploaded the software again to my phone. Solved the problem for 3 weeks!!!
However, two days ago same problem came back. Help? Don't want this to be a habit, I am not technically sophisticated and use the my phone for calls, texting and emails.
07-09-2013 04:58 AM
The programme updating won't work either. I am even re-install the firmware twice and this still come back. It looks like BB cannot solve this problem currently.
07-10-2013 09:05 AM
07-13-2013 04:15 PM