08-17-2013 07:34 AM
I have a problem that my bbm display picture is not changing for about one week .. I called my provider they said the problem is from my device(Q10) !! But it is new .. Does anyone have any solution .. Is the problem from blackberry itself? Does anyone facing this problem with me ? Please help
08-17-2013 12:54 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!