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BlackBerry® Q10

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New Contributor
Posts: 4
Registered: ‎08-17-2013
My Device: q10
My Carrier: zain

BBM display picture not changing!!

I have a problem that my bbm display picture is not changing for about one week .. I called my provider they said the problem is from my device(Q10) !! But it is new .. Does anyone have any solution .. Is the problem from blackberry itself? Does anyone facing this problem with me ? Please help

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Hall of Famer III
Posts: 57,525
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BBM display picture not changing!!

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB34849 Unable to change the BBM Display Picture on the BlackBerry 10 smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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