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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎07-19-2013
My Device: Q10
My Carrier: +62

Re: BBM problem with specific contacts

i'm using Q10, already use for several month and have no issue with this type of bb until yesterday.

i have an issue that when i send a message to specific person, only grey tick and the person cannot received my message, but i can received the message from my friend. So far only from one my friend.

And for other contact have no issue.

 

already tried delete the contact from bbm list, and ask my friend to delete mine. And re invite, but still same result.

tried to change the operator network, still same result. When i use other bb device, using my sim card number and invite my friend, have no issue.

 

tried, wipe out also still same result, send message only grey tick, and my friend have not received any of my message. only can received my friend message.

 

does anyone know how to solved this issue ? seem the issue in my pin or in bbm server.

 

tks.

Bernard