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Posts: 5
Registered: ‎07-31-2014
My Device: Blackberry Q10
My Carrier: MTN
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Bbm & BBID

Hi, recently i updated my BBID and now my bbm isnt working as when I open bbm it says "associating bbm with your BBID" and then seconds later it says temporary server error (its happened for the past 2 days). What can i do?

Posts: 95,182
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bbm & BBID

How did you update your BBID?

On a PC try logging in at www.bbid.com and see if you're successful


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New Contributor
Posts: 5
Registered: ‎07-31-2014
My Device: Blackberry Q10
My Carrier: MTN

Re: Bbm & BBID

Yes it does work, i changed it using the pc

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bbm & BBID

What handheld model BlackBerry is this?
Have you gone to your o Settings >. BlackBerryID and updated there?



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New Contributor
Posts: 5
Registered: ‎07-31-2014
My Device: Blackberry Q10
My Carrier: MTN

Re: Bbm & BBID

BB Q10, No i updated (changed) it on bbim.com

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bbm & BBID

Go to the screen referenced above and see if you are still logged in on that device.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 5
Registered: ‎07-31-2014
My Device: Blackberry Q10
My Carrier: MTN

Re: Bbm & BBID

On the device i cannot log in

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bbm & BBID

What was it that you changed or updated on your BBID?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 5
Registered: ‎07-31-2014
My Device: Blackberry Q10
My Carrier: MTN

Re: Bbm & BBID

I changed the username/email address but I had to wipe the phone, Thanx for helping

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bbm & BBID

Yes, you will have to wipe and start up fresh again, that is where I was headed... required after the change you made.

 

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code