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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎04-20-2014
My Device: 9900
My Carrier: Beeline

BlackBerry Q10 double typing issue

Hello everyone!


I have BB q10 and everything was OK while i'm not upgrade the OS 3 weeks ago. BB started typing liike thhis !!!!!

 

Please people let me know what i can do? There is no BB support in my city! 

 

Incidentally, I type a lot of SMS,  is it may be a reason?

Regular Contributor
Posts: 1,453
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: BlackBerry Q10 double typing issue

Go to Blackberry World and download the free app "BBVE" (Blackberry Virtual Expert).

 

Start the app and tap on the on middle icon in the bottom tool bar. This will open up the test suites.

 

Choose "Keypad Tests". Check if all the tests work properly.

 

If not, you have to replace the device for warranty.

New Contributor
Posts: 2
Registered: ‎04-20-2014
My Device: 9900
My Carrier: Beeline

Re: BlackBerry Q10 double typing issue

Thanks for advice but all tests show that BB works correct. While I'm typing BBVE isn't see my problem. It's just fixing all words and that is all. 

 

How i wrote, may be the reason why it's happening again and again - new update of OS. 

In different topics i read - this problem not just my! What can i do? 

Please! It's make me crazy!