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BlackBerry® Q10

New Contributor
Posts: 6
Registered: ‎12-12-2011
My Device: Bold 9900
My Carrier: Bell

Blackberry App World Broken

Deja Vu (had a similar issue last time I posted here)


Ok so have a new Blackberry Q10

One day it shows updates are available OTA so I clicked update all

Device rebooted & ever since then Blackberry App World no longer works (if you try to load, it goes to a blank screen then jumps back to normal home screen)

It's even still notifying me about app updates, but I can not install any updates!


I saw an option in Blackberry Link which indicates I can reload device software, but clicking it gives a warning it will erase EVERYTHING (even media files, contacts etc)


There must be a way to unload / reload the App World (there was in the older Blackberry Manager software) but I just don't know what to do


Any assist is greatly appreciated


Tech Specs:

Carrier Bell

Blackberry Q10



Regular Contributor
Posts: 123
Registered: ‎11-05-2013
My Device: dev alpha c
My Carrier: rim

Re: Blackberry App World Broken

ok .wipe your phone .and try this
New Contributor
Posts: 6
Registered: ‎12-12-2011
My Device: Bold 9900
My Carrier: Bell

Re: Blackberry App World Broken

Try what? Your post is blank... ???


Posts: 18
Registered: ‎07-24-2013
My Device: Q10
My Carrier: Swisscom

Re: Blackberry App World Broken

[ Edited ]

Same problem here and the two last software updates since I posted my thread haven't solved the problem!! 



By now I've gotten Software Release and OS Version

Still the exact same problem as you described!