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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎10-30-2013
My Device: Blackberry Q10
My Carrier: Rogers Wireless

Blackberry Q10 Startup

I recieved my Q10 in the mail a couple hours ago and had a sim card issue with my carrier Rogers, It showed that it had been activated but still my Blackberry had no options but Emergency Calls Only. So eventually the agent trouble shooted my phone so that the sim card would work which i have not a clue if it does, because the agent and myself had been waiting 2 hours for the Blackberry to load..  I felt bad for the kind patient agent who had been waiting on the line with me so I said I'd call back if there were any issues.. but it's been about 3 hours now and my phone only says 98% loaded on the purple screen. Is there any way to speed up the process? 

Forums Veteran I
Posts: 1,808
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Blackberry Q10 Startup

Hello Raniaindarjit

 

Welcome to http://supportforums.blackberry.com

 

You must make an OS reload with BBLINK
This happens to the OS upgrade was not carried out completely.

Go to Blackberry Link
preference
Go to reload OS
He hopes to make every process.

 

Regards. 

 


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Regular Contributor
Posts: 123
Registered: ‎11-05-2013
My Device: dev alpha c
My Carrier: rim

Re: Blackberry Q10 Startup

your sim is broken ?
Forums Veteran I
Posts: 1,808
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Blackberry Q10 Startup

Hi wangpengfei

 

My Sim is cut into micro sim to fit into the sim slot.


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