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BlackBerry® Q10

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New Member
Posts: 2
Registered: ‎12-19-2013
My Device: Blackberry Q10
My Carrier: Optus

Blackberry Q10 camera issue

My back camera does not work. it just goes to a black screen. The front camera works fine. Is this a problem with the software update or a hardware problem?

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: Blackberry Q10 camera issue

What version of the OS are you currently on.

 

Please do a hard reboot after an update, hold down the power button, or the up/down volume keys for 10 seconds.


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Developer of stokLocker, Sympatico and Super Sentences.
New Member
Posts: 2
Registered: ‎12-19-2013
My Device: Blackberry Q10
My Carrier: Optus

Re: Blackberry Q10 camera issue

Software is 10.2.0.424