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BlackBerry® Q10

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New Contributor
Posts: 9
Registered: ‎05-21-2013
My Device: Blackberry Z30
My Carrier: O2

Blackberry hub items randomly switching off

Hi, I have seen this over on multiple Z10 forum, but as far as I have found, no solution. Is there a way, how to fix this? Every now and then, BB HUB randomly switch off some of the services, like twitter, mail or something else. You go to hub management, one mail account on, you go again and suddenly it is off and not visible in BB HUB. Any ideas? BB, any fix?

Contributor
Posts: 20
Registered: ‎05-10-2013
My Device: Blackberry Q10
My Carrier: Bell Mobility

Re: Blackberry hub items randomly switching off

The same thing was happening to me. I discovered that any item I touched while scrolling was the item that would randomly shut off. Now when I scroll I am very careful to only use the very top of the screen and not touch any items listed. None of them have shut off since.

 

Crazy, I know!!! but it worked for me.

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Visitor
Posts: 1
Registered: ‎06-02-2013
My Device: Q10
My Carrier: Vodafone (Germany)

Re: Blackberry hub items randomly switching off

Same issue seen on my Q10 device.

Sent it back to amazon and got a new one. After 1 day useage, this issue appears again.

All items in hub management were enabled. After loading the device overnight one of 4 Emailaccounts was disabled to see in hub main view.

It seems to be a SW Bug. But rootcause not known yet.