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BlackBerry® Q10

Posts: 1
Registered: ‎05-09-2013
My Device: Q10
My Carrier: Smart phone market

Blackberry q10

I have problem on my q10 ... Some Characters and faces does not come clear .. I cant read them .. All i get is question marks .. Even the names on my contact list some of them are not clear .. So can anyone help me ..! Thnx in regards
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry q10

Hey Mister_Alnuaimi,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you receive these question marks when sending out emails on the BlackBerry Q10?  Could you provide a screenshot of the image quality?  Press both volume keys at the same time to take a screenshot.


I look forward to your reply.





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