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BlackBerry® Q10

New Contributor
Posts: 2
Registered: ‎02-14-2014
My Device: Blackberry Q10
My Carrier: International

Camera doesn't work correctly





Hi every one.

I'm living in Iran, as you know BB does not support Iran and it's users at all.
This morning one of my friends bring me an unlock BB Q10 from Dubai Blackberry store.
Unfortunately my Q10's camera is pink all the time and all taken photos by the main camera is pink.

I checked in BB support forum and other website, it seems this is usual problem and can not be solved by resetting, pulling out the battery and etc. It must be sent to the BB store to be changed or something like that. As I said I am in Iran and we don't have BB store here. It's just possible for me to upgrade my OS to 10.2.1 .

Please help me and let me know upgrading can be useful for this issue? If not what should I do? I really like my first BB and don't want to lose that!