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BlackBerry® Q10

New Member
Posts: 2
Registered: ‎07-13-2013
My Device: Q10
My Carrier: Axiom

Can't Update my profile

Hello ! 


I have a problem on my BBM using my Q10 Device. 


I Can't access my profile to change the picture or to change my nickname or personal message !!!


when I press to enter my profile the BBM stop running , so i exit and enter again !!!


The problem is with many people using Q10 .. not only me !


So , can i now what is going on ? 


Note : i format my blackberry, but there is no benfit !


Thanks Smiley Sad !

Posts: 95,741
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Update my profile

Restart your #Q10 BlackBerry and try again.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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