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BlackBerry® Q10

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New Member
Posts: 2
Registered: ‎07-13-2013
My Device: Q10
My Carrier: Axiom

Can't Update my profile

Hello ! 

 

I have a problem on my BBM using my Q10 Device. 

 

I Can't access my profile to change the picture or to change my nickname or personal message !!!

 

when I press to enter my profile the BBM stop running , so i exit and enter again !!!

 

The problem is with many people using Q10 .. not only me !

 

So , can i now what is going on ? 

 

Note : i format my blackberry, but there is no benfit !

 

Thanks Smiley Sad !

Posts: 94,513
Likes: 24,396
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Update my profile

Restart your #Q10 BlackBerry and try again.
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