01-29-2014 10:27 AM
After installing the newest OS update I cannot delete my email messages using the delete keyboard button or using the onscreen options. The delete screen does open up but the delete option is greyed out. I am able to delete messages by using select more and then delete.
Solved! Go to Solution.
01-29-2014 10:33 AM
01-29-2014 10:51 AM
I would try removing the email account, rebooting the device, and then re-integrate the account.
Once I removed the Gmail account, rebooted, and added Gmail back. The result:
1) All Gmail contacts that were linked to non-gmail contacts (e.g. Facebook, Linkedin) are gone
2) Worse: contacts from bullet 1 are gone not only from the Z10, but also from Gmail.
I posted a question a while ago, but had got no explanation.
TELUS Technical support said the situation is "impossible".
01-29-2014 11:06 AM
01-29-2014 12:33 PM
01-29-2014 12:35 PM
01-29-2014 03:29 PM
I have the same problem affecting 3 different email accounts on my q10, one of which is a corporate account requiring IT support to reinstall. This solution is not practical for me. Any better ideas? I knew I shouldn't have done the upgrade. Another reason to regret not switching to an iPhone!
01-29-2014 03:33 PM