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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎06-11-2013
My Device: Q10
My Carrier: Vodafone

Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

I have no problem synching files or any other content.  However, when I try to sych my Outlook calendar and contacts the synch fails and I get the following error message CPreferencesManager:Configuration value for /Preferences/ Account_2_131074 Device Pin not set in TransConfig.xml for translator RimBB.  Any help would be much appreciated

New Contributor
Posts: 2
Registered: ‎06-12-2013
My Device: BB Q10
My Carrier: T Mobile

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

I have exactly the same error message, but only for the Calendar Sync. the contacts are ok!

Can everyone help?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

Hi Ewcia and welcome to the BlackBerry Support Community Forums!

 

What version of Microsoft Outlook are you currently using? Is your Outlook profile setup with a local PST file or are you using an Exchange mail account?

 

Thanks.

 

-CptS

 

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New Contributor
Posts: 2
Registered: ‎06-12-2013
My Device: BB Q10
My Carrier: T Mobile

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

Hi ,

i have used Outlook 2007 and 2010 on two Windows PC. On both the same problem: Failure message: CPreferencesManager: Configuration Value for /Preferences/Account_2_131074/DevicePin not set in TransConfig.xml for translator RimBB

 

Local PST used, not Exchange Account.


Today i have made an Update on new software from BB. The same message. Only at Calendar Sync. Contact Sync is good!

 

Best

Andreas

New Contributor
Posts: 2
Registered: ‎06-11-2013
My Device: Q10
My Carrier: Vodafone

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

I am using Outlook as part of the Microsoft Office 10 suite.  The Outlook profile set up is a .pst file. I moved to Blackberry Q10 from an iPhone.  I have managed to find a workaround but it is far from ideal by using my iCloud contacts linked to my icloud email account and have managed to get a synchable calendar by linking my outlook account to a hotmail account.  A very complicated and round about way of doing things.  At the moment I have a useable contacts folder and calendar but hardly ideal and not what I was expecting from Blackberry

New Contributor
Posts: 2
Registered: ‎06-15-2013
My Device: Q10
My Carrier: Orange Luxembourg

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

Hello Everyone,

 

Same problem. Smiley Sad

 

 

I'm using Outlook 2013 via Office 365.

After few days of tests, change settings and uninstall/reinstall i fixed the pb this morning, but not for a long time.
I have uninstall and reinstall again BB LInk but the pb is still here.


I'm waiting your advice before try to reload again the BB OS on my Q10.

 

Thanks for your help.

 

Regards,

 

--

Virgil

 

New Developer
Posts: 42
Registered: ‎03-12-2009
My Device: Z10 STL 100-3
My Carrier: AT&T

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

New Contributor
Posts: 2
Registered: ‎06-15-2013
My Device: Q10
My Carrier: Orange Luxembourg

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

Ok, so we have to wait... Smiley Sad
Not to long i hope.

Thanks

New Member
Posts: 2
Registered: ‎06-24-2013
My Device: q10
My Carrier: STC

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

This is obvious, you pay 700 USD for a Q10, to get a good phone without serving the main purpose why you bought this phone at the first place, integrating it with you most used business tool, Outlook, and you keep wondering why BB is going down? 

I hope one giant comes and buy them out to get them out of their misery

Highlighted
New Member
Posts: 2
Registered: ‎06-24-2013
My Device: q10
My Carrier: STC

Re: Cannot synch my calendar or contacts between Blackberry Q10 and Outlook

[ Edited ]

ProfessionalMan wrote:

Not to mention OUR misery caused by their latest toy gadget - the Q10



I agree, our misery is even more important than theirs