06-04-2013 09:09 AM
I cannot charge my Q10 in the car using a USB with a vehicle equiped with U Connect. It continues to give me a message on my phone indicating that the vehicle is attempting to download Blackberry Link and no matter how many times I click Dismiss, the message continues to appear and the phone will not charge. Can anyone advise on what to do?
06-05-2013 03:27 PM
Hello azgirl14 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue charging your device.
To clarify, you are trying to use your vehicle's USB port to charge your device?
Under Settings>Storage and Access, is USB Mass Storage On or Off?
06-10-2013 01:20 PM
Change your USB Mass Storage to On then connect your device.
I tested on a 2010 Dodge car and was able to access the USB drive and the device charged.
Let me know if you're able to do so.