07-30-2013 07:13 PM
Hello chendra and welcome to the BlackBerry Support Community Forums.
Thanks for your question regarding chat history in BBM.
WIth the BlackBerry 10 platform, your chat history isn't saved the same way it was with the older device versions.
When you open a BBM chat, it will display the history within the chat. The full history no longer saves to a .csv file as it did with the older device software.
Hope this helps to clarify.
12-29-2013 12:18 PM
This is real annoying and aggravating.
The Q10 principles are great; but the software is pathetic and atrocious. We need the BBM chat history saved to a .csv file as was possible on my Bold 9900.
I am inclined to get my hammer and smash the Q10 to smithereens.