Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

New Member
Posts: 1
Registered: ‎07-10-2013
My Device: Torch 9800
My Carrier: XL

Chat history on Q10

Where and how to find chat history files on Q10?

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Chat history on Q10

Hello chendra and welcome to the BlackBerry Support Community Forums.


Thanks for your question regarding chat history in BBM.


WIth the BlackBerry 10 platform, your chat history isn't saved the same way it was with the older device versions.


When you open a BBM chat, it will display the history within the chat. The full history no longer saves to a .csv file as it did with the older device software.


Hope this helps to clarify.



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Regular Contributor
Posts: 65
Registered: ‎03-31-2012
My Device: Q10

Re: Chat history on Q10

This is real annoying and aggravating.


The Q10 principles are great; but the software is pathetic and atrocious. We need the BBM chat history saved to a .csv file as was possible on my Bold 9900.


I am inclined to get my hammer and smash the Q10 to smithereens.