05-30-2013 03:17 AM
How do I move my old email from a BB Bold 9700 to a new Q10?
I use Yahoo email, gmail and a business one provided by fasthosts?
Can anyone help?
I have tried using BB Desktop Manager, but didnt copy the emails.
When I added a new email account on the Q10, I added the yahoo.... it downloaded more then 10,000 emails from the last few years, which is un-necessary....
05-30-2013 11:16 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Email accounts and messages from legacy BlackBerry smartphones can not be migrated to a BlackBerry 10 smartphone. This KB article will explain what data can not be migrated: www.blackberry.com/btsc/KB33523
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
06-02-2013 03:15 PM