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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎07-13-2014
My Device: Q10
My Carrier: ATT

Deleting Messages

I recently downloaded the newest version of the software. Since then I have been unable to delete messages from my device. I can delete from my syncronized outlook mailbox.

 

I select the delete icon,

Next screen offers me a choice to :Always perform this action. Don't show again." with a check box.

Below are two buttons

"cancel" which is in bold

and "delete" which is not in bold

 

Touching the delete button has no effect. hcecking the "always perform action" box has no effect.

 

Help is appreciated.

New Contributor
Posts: 5
Registered: ‎12-24-2012
My Device: Q10
My Carrier: EE

Re: Deleting Messages

I have the same problem - but it only occurs on draft emails. The previous version had a quicker delete system which worked on everything. I'm on version 10.21 2977 with a Q10