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BlackBerry® Q10

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New Contributor
Posts: 4
Registered: ‎09-18-2013
My Device: Q10
My Carrier: Etisalat

Disable or prevent BB10 switch update

Pls how do I disable / prevent my BB from informing my contacts (on recent updates) that I have switched to BB 10? Grateful for your urgent response. Thanks
Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Disable or prevent BB10 switch update

Hello,

It sounds like this is happening when you send email from the device? If so, that sounds like the email auto-signature...have you looked there?

Hub > (3 dots at the bottom right) > Settings > Email Accounts > (select the email account) > (turn on/off Auto Sig, as well as adjust the auto-sig text)

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Disable or prevent BB10 switch update

It does this on BBM when you set it up first time. been a while since  set mine up to remember where it was set

 




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