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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎09-27-2013
My Device: Q10
My Carrier: VODAFONE PT

Duplicate contacts with Exchange 2003 Activesync

[ Edited ]

We have configured an Q10 to sync to an Exchange2003 account using the new activesync option.

We use mail, contacts, calendar and tasks. Everything works fine except the contacts, that appear in duplicate, triplicate and some even 5 times repeated.

We have near 900 contacts to sync, and we have tried create a new contact in exchange, and it only appear ones, but the older contacts all appear repeated.

We tried disable the push option, and do an manual sync, because there are a lot of contatcs, but  this continues the same.

Can any one have same ideas?

Thanks

 

RESOLVED.

The user had some folders with backups of contacts, and activesync found them and sincronized also them.