06-19-2013 02:22 PM
Once in a while emails from my exchange account (using active sync) and my gmail account stop coming in on my phone.
To restore the issue I have to reboot or go into account settings, re-enter my password and force a resync. Once that is done all my emails start flooding back in.
Another colleague is having the same issue and I noticed others are having this issue over on the Crackberry forums.
Any help on this issue would be appreciated.
06-19-2013 02:42 PM
06-19-2013 03:24 PM
06-19-2013 03:49 PM
07-18-2013 12:46 AM
The issue has nothing to do with MS365 as it works flawlessly on other phones such as 9900!!!
Here are the very common issues for Q10:
- Phone heats up for no apparent reason, once or twice a day! When I say heats up, I don't just mean it getting warm..... gives you the impression that it is going to explode!
- Emails, notifications, and pretty much everything else related to the hub stops coming in! Even calendars won't sync anymore, until the device is turned off and on again!
- Contacts are not completely synced with the contact section of the phone application!!!!!!!!! Completely random! I read in another forum that a BlackBerry rep had suggested that those contacts do not have phone numbers associated with them and that is why they don't show up in phone app! COMPLETELY BS!!!
It baffles me, BlackBerry with so many loyal customers, the one phone which is supposed to be the flagship and their "comeback" magic trick, they don't pay enough attention to!!!
07-30-2013 11:55 AM
This is exactly my issue. Still not resolved. Both of my colleauges and I which are all using the Q10 have this issue and the heating up for no reason issue.
Hopefully BB can fix this quickly!