07-10-2013 11:59 AM
First, sorry for my poor english
When I try to connect my new BB Q10 with my Dell XPS on Windows 7-64b, I have an error in installation with the pilote "Bluetooth Enumerator".
I cant found the drivers...
Can you help me ?
Thanks a lot
07-12-2013 06:26 PM - edited 07-12-2013 06:27 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the error message you are receiving when connecting your BlackBerry Q10 smartphone to your computer.
Have you installed BlackBerry Link on this system as of yet? If not, please download the software by going to www.blackberry.com/blackberrylink. Once completed, restart your computer and connect the device once again.
Let us know if this helps.
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