10-25-2013 08:18 AM
I ahve recently purchased a Q10. The App World app on the home screen will not lauch. I alos cannot access app world through google.
Can anyone tell me if a setting is blocking this access or a way to solve it. I am running 10.2.0.424
10-26-2013 05:17 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
10-28-2013 06:42 PM