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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎09-01-2013
My Device: Q10
My Carrier: Maxis

Having problem to Sync my company Calendar (using Gmail calendar) with Q10

[ Edited ]

Hi,

 

I just bought the Q10 and having problem to Sync my calendar with my company email (hosted by Gmail), but not my personal email {REMOVED}.

 

When I enter my email address and password  (very sure the information entered are correct), I always got this error :

 

"make sure your email address and password are entered correctly. If you're trying to add a work account, make sure your enterprise activation code has not expired. Contact your administrator for support"

 

The strange thing is that  if I use the advance set up and choose Gmail, then it works. But I do not have an option to sync by contact and calendar under this set up option.

 

Please help urgently as I need the calendar to work.

 

Thank you.

 

Rgs

A B Tan

 

Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Having problem to Sync my company Calendar (using Gmail calendar) with Q10

Hey abtan99,

Welcome to the BlackBerry® Support Community Forums.

 

Please review the following article on How to setup Google Calendar synchronization via CalDAV:

http://btsc.webapps.blackberry.com/btsc/KB33093

 

Let me know if this helps.

Thanks.

-HB

 

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