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BlackBerry® Q10

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Contributor
Posts: 12
Registered: ‎05-14-2013
My Device: Q10
My Carrier: Bell Mobility

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

Reporting back - I registered, but ran into other problems with sync being greyed out and inaccessible, and then having device communication problems.  After EXCELLENT guidance from Blackberry support (1-877-255-2377), I resolved my problems, which turned out to be interference with my Trendmicro virus software.  Turned off the virus software temporarily, uninstalled the Q10/ disconnected, then re-connected and re-installed successfully and everything worked.  Thank you to Blackberry support!

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

centsible, thanks for the follow up, and just to note, I originally had the same issue with Link and Avast antirus running on my PC.

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