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BlackBerry® Q10

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Contributor
Posts: 39
Registered: ‎11-22-2008
My Device: BlackBerry PB, Q10
My Carrier: Verizon

Incoming call screen blinks off & on

I've had several occaissions where, as a call is ringing, that the screen will go black, then come back with the caller ID, go black again, and repeat.

During this time, I can neither answer or "ignore" the call.

What's up with that? 

(Verizon)

Tried a Z10 - too many issues.
Now using a Q10. (BB Link still won't fully install.)
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Forums Veteran I
Posts: 1,790
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Incoming call screen blinks off & on

Hello TimLaLonde

 

When you receive a call from the screen turns to black which prevents you constetar the call?

 

Make verified that when I call you do not have the device locked by pressing silence?

 

Maybe you have or fails with're presenting your Blackberry OS. verified it and make the call key function so you can answer the call?

 

Regards.

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

 

@ gutijose14


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