Same problem. Absolutely frustrating and disappointing. Please let me know if the new software patch has been released. I purchased the device off Amazon as a factory unlocked version. Using it in Sri Lanka ( south Asia)
Hello Everyone I left using BlackBerry devices long time back but after few years i bought BlackBerry Z3 to give it another shot because new OS 10 do not require BlackBerry Internet plan separately. I always use Gmail for my contacts sync and i never faced this kind of issue in any Android or Windows Phone OS. Sometime incoming calls do show name and sometimes not and that's frustrating. I think i should move back to other platform. I really love to use Z3 but this bug is very big concern for me.