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BlackBerry® Q10

New Member
Posts: 1
Registered: ‎08-26-2013
My Device: Bold, Q10
My Carrier: ATT

Keyboard keys falling out

We are avid Blackberry users having had many over the past 10 years, I am still using a seven year old curve in Afghanistan where I work on local carrier. We recently bought a Q10 through ATT and in last 3 days the keys starting falling out. The phone is only 30 days old and we were able to get a new one from ATT. We are just wondering if this is a problem with the Q10 and if so is there going to be a fix? The ones that fell out were the X, S and T, it also seemed that all the keys were loose and it has never been dropped.


Forums Advisor III
Posts: 1,481
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: Keyboard keys falling out

I am having my Q10 for 2 months and I have not any loose keys. Maybe a production error on your specific device?