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BlackBerry® Q10

New Contributor
Posts: 3
Registered: ‎06-26-2012
My Device: bold 9900
My Carrier: mtn

Losing e-mail password every 20 minutes

My phone loses my e-mail password every 20 minutes or so and i have to re enter it. I have just upgraded the OS and this has made no difference.

Can any one please help?

Forums Advisor I
Posts: 676
Registered: ‎01-01-2011
My Device: Torch-Q10-Passport
My Carrier: Vodafone

Re: Losing e-mail password every 20 minutes

[ Edited ]

which email?


yahoo,hotmail,gmail. if any of these i have no idea.


if its outlook and linked to a secured work network like national health service nhs.net in the uk or similar in your country then this is normal as far as i know.