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BlackBerry® Q10

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Contributor
Posts: 47
Registered: ‎06-20-2013
My Device: BlackBerry Q10
Accepted Solution

Map data unavailable for this country

What is this? When you are purchasing a Q10 device they will gladly brag about included apps: Maps, Calendar, etc. Some apps does not work. So, you get a device with half functionality of a iOS or Android device at the same price. I only wish that when BlackBerry will cash the money I've spent on my Q10 they will receive the same message from the bank: Amount $ value unavailable for this country.

New Member
Posts: 4
Registered: ‎06-21-2013
My Device: Q10
My Carrier: Verizon

Re: Map data unavailable for this country

Can you be more specific? My Q10 has apps and they are pretty cool! Check out the Eurosport app!

Contributor
Posts: 47
Registered: ‎06-20-2013
My Device: BlackBerry Q10

Re: Map data unavailable for this country

More specific: Maps does not work in my country. Calendar has no Mac synchronisation and OTA sync with Gmail Cal does not work (it does not even work with BlackBerry Q10 own calendar). Email app deletes emails.

 

 

New Member
Posts: 4
Registered: ‎06-21-2013
My Device: Q10
My Carrier: Verizon

Re: Map data unavailable for this country

Thanks. What country are you in?

Contributor
Posts: 47
Registered: ‎06-20-2013
My Device: BlackBerry Q10

Re: Map data unavailable for this country

România: it has mountains, plains, I don't know, the usual stuff, nothing that a Map app can't handle. My old BlackBerry 9900 was aware of this country Smiley Wink

New Member
Posts: 4
Registered: ‎06-21-2013
My Device: Q10
My Carrier: Verizon

Re: Map data unavailable for this country

I feel for you brother.  I hope it gets fixed.  I tried my map app and it works.  It also pulls up Romania too!

Contributor
Posts: 47
Registered: ‎06-20-2013
My Device: BlackBerry Q10

Re: Map data unavailable for this country

[ Edited ]

Update: problem solved!

I've asked for support from BB and they said "map data unavailable for your country, sorry, we will update our documentation accordingly."


Nice answer. Smiley Sad

 

I have updated my OS 10 sw with a leaked OS (4687) and map application works!!!!

New Contributor
Posts: 8
Registered: ‎07-01-2013
My Device: Blackberry Q10
My Carrier: Orange Slovakia

Re: Map data unavailable for this country

andy, who did you speak to? where did you contact them?

thanks

Highlighted
Contributor
Posts: 47
Registered: ‎06-20-2013
My Device: BlackBerry Q10

Re: Map data unavailable for this country

BlackBerry support: +1 877 552 5532. They will issue a ticket and you will receive an answer within few days via e-mail. Be prepared for the rutine: 5 mins for asking personal data, 5 mins for convincing you to re-direct your complain to your mobile provider, 3 mins for proposing the re-boot/restore procedure and 5 mins of waiting (on music) while they pretend asking someone in charge Smiley Wink kind but not helpful at all.
New Contributor
Posts: 2
Registered: ‎09-03-2014
My Device: Q10
My Carrier: Vodafone

Re: Map data unavailable for this country

I am in Ghana facing the same problem for my Q10, its never solved, can you really solve this issue...