Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
Contributor
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Microsoft Exchange activesync on Z10

please i need someone to help me ,,, there is a problem with Microsoft Exchange activesync in my Z10 that when i setup my Email and every thing is done after two minutes a notification saying  "Email is not responding"..

I've tried with a different Z10 and Q10 devices, and still facing the same problem

 

I've searched around, the same problem had been reported alot of times, still no solution or even a time frame for a solution..

 

without my Microsoft Exchange activesync my Z10 is useless and I'm Sure others think the same way.

 

WE NEED A SOLUTION IMMEDIATELY

 

 

 

Highlighted
Contributor
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Microsoft Exchange activesync on Z10

any new update please 

Super Contributor
Posts: 274
Registered: ‎08-02-2011
My Device: Playbook 64, Z-10, Q10
My Carrier: T-Mobile

Re: Microsoft Exchange activesync on Z10

If your exchange provider did not do the latest update then it will not support the V10 software, ie the Z-10 or Q-10. I had this happen, I just asked them to set the accounts for Activesyn and then set up the account on my BB using the Advanced menu. It works perfectly, email, calendar, contacts etc. I have my wifes Z10 and my Q10 and they work perfectly.