Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
New Contributor
Posts: 6
Registered: ‎02-28-2014
My Device: Q10
My Carrier: WIND

Mobile Hotspot issue.

So I was helping a friend with a PC problem and discovered that when my hotspot is turned on if accessed threw a desktop or laptop there is no prompt for the password. There is a prompt if a mobile device tries to access but not with PC's or laptops. I have tested on multiple computers and cell phones and get the same results everytime. I have checked my settings and my hotspot has a password. I have done the simple stuff like re-start the phone, change the password, wipe the device but no change. What could be the reason for this? Any help would be greatly apprecieated.

Highlighted
Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Mobile Hotspot issue.

I will test this for you on my laptop.... I know my mobile hotspot requires a password but I have not tested with a laptop or PC.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎02-28-2014
My Device: Q10
My Carrier: WIND

Re: Mobile Hotspot issue.

Much appreciated.