I have lost my device. Earlier it showed stale location while using blackberry protect but now it shows the below message. Please help me! Is my phone accessbile by some one? or it is destroyed? Please help me. as I've not yet wiped the data and I've lots of confidential data in the phone.
Unable to determine the current location of this device.
To view your device's location, you must turn on location services in the BlackBerry 10 device settings, or location reporting in the Protect app options. Your device must also be turned on and connected to the wireless network. Because BlackBerry Protect uses GPS to try to locate your device, if your device is inside a building, it might not be able to be located.
Occam's Razor nearly always applies when troubleshooting technology issues!
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