02-13-2014 08:11 AM
Hello to the community
My Q10 100-3 turns of at 14% battery .
I have the device 5 months ,at first i was with official os but i started installing leaked os about 3 months ago .
The problem might have start 2 months ago ,not really sure case i usually did charge my phone from 20% and above .
One day i left the phone until it went 14% and it turned of after a call i received .
From then the same thing happens all the time .
Two months im trying to find a solution...
I downgraded to an older os - upgrading again with last official os , security wipe many many times - clean restore ..but nothing .
I also bought a brand new battery ,but the problem is still there .
Everyone says to charge correct the device with geniun wall charges (i have done this also) but without fixing my problem .
Everything starts when my device gets exactly 14% ….not 15 neither 16 …
Im starting thinking that this is a hardware issue .
I really don't know what to do
The only solution that i have found is that when the phone shuts down at 14% i take of the battery pull out the sim - put back the battery -power on .
The device then works without the sim perfect and shuts down at 0% …
When i put the sim back then the device shuts down again .
I have changed twice the sim but nothing again …
Please if someone has a solution i would appreciate .
Thank you all
02-13-2014 09:06 AM
02-13-2014 11:00 AM
Yes ok , lets say that you are right and the battery has the problem , unforunately i have tried a brand new one and the same problem appears
Thank you very much
03-17-2014 07:44 AM
please if someone can help hear .
I cant fix the problem and have tried every solution out there .
Please help .
When i take of the sim card it shuts down at 0% ,when i have the sim inside the phone and make or receive a call at about 14-13% left the device shuts down
Thank you all
03-18-2014 04:26 AM
08-03-2014 03:46 PM - edited 08-03-2014 03:47 PM
im coming back after a lots of months , but unfortunatelly with the same problem
the Q10 with the problem was under warrenty and they gave me a brand new one(different serial number) , but unfortunatelly , believe it or not with the same problem .....
I cant make it work from 14% and below with the sim inside ......
when i take of the sim the phone shuts down at 0% , when i put the sim inside and the phone reaches 14% and i receive or make a call it shows the message (turning of device)and shuts down ...
I have tried every trick out there , but i cant make it work
Please if someone can try making a call or receiva a call under 14% on a SQN100-3 model , i will appreciate .
I want to figure out if this happens to all SQN100-3 models , or im the most unlucky man in the world ....
Thank you all