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New Contributor
Posts: 6
Registered: ‎07-26-2013
My Device: Q10
My Carrier: Orange

My call logs and SMS messages display the incorrect contact details on the BlackBerry q10

Hello there!

 

I met serious problem like in the subject. Is anybody know what is going on ?

 

Best regards,

 

Paweł

 

Highlighted
Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: My call logs and SMS messages display the incorrect contact details on the BlackBerry q10

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB34772 Call logs and SMS messages display the incorrect contact details on the BlackBerry 10 smartphone

Unfortunately, it contains nothing useful -- except for formal recognition by BlackBerry of the issue. We would then hope that a future OS release will correct it.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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