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BlackBerry® Q10

Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote
Accepted Solution

My q10s headphone jack stopped workin

I dont know why... i just backed it up with bb link..... dont know... any thoughts?

Posts: 173
Registered: ‎07-16-2013
My Device: BlackBerry Limited Edition Z10, BlackBerry Playbook
My Carrier: Idea

Re: My q10s headphone jack stopped workin

This has happened twice with my laptop. But I don't think it had anything to do with the BlackBerry Link. Well that's wolely my opinion. That might be due to roughly plugging out the headphones.


Some of the solutions I would suggest are:

Make sure you push down hard enough.You will hear a little click.
After several hard pushes(within limits) initially, it works.
If the problem still persists try vacuuming the headphone socket.
As a last resort try with another set of headphones.

Click on Like Button if I helped you. Accept As SolutionIf my response solved your problem.
Posts: 94,457
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My q10s headphone jack stopped workin

Download from AppWorld the BlackBerry Virtual Expert app and diagnose the issue to determine if it is hardware related.

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Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: My q10s headphone jack stopped workin

Will do mate thank you all for the replies I tried the first two will try the last one!