Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Posts: 15
Registered: ‎09-02-2013
My Device: Blackberry Q10 SQN100-3
My Carrier: Slovak Telekom (T-Mobile Slovakia)

Network Mode versus Network technology

I just updated my BB Q10 to new OS-Release- I discovered that if I restart my device (my mobile data services are switched off) in the Mobile Network menu is available "Network Technology" menu with options: LTE/HSPA+/UMTS/GSM, HSPA+/UMTS/GSM, LTE/HSPA+/UMTS, HSPA+/UMTS, GSM. In case I switch Data Services on, in a while this menu is changed to "Network Mode" with options: 2G, 3G, 2G&3G (without LTE). Previously "Network Technology" menu with LTE is missing. Can anybody explain it why? Are there any criteria/prerequisites to have "Network Technology" menu with LTE options? Maybe is this a problem with my SIM/U-SIM card?
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Network Mode versus Network technology

Hello kalliopp,


Thank you for your question regarding network settings on your BlackBerry Q10 smartphone.


We suggest that you contact your mobile service provider for further investigation regarding available options.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!