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BlackBerry® Q10

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Contributor
Posts: 22
Registered: ‎03-07-2014
My Device: Q10
My Carrier: Vodafone
Accepted Solution

Network password?

I have just upgraded to a Q10 today and cannot access it on my laptop (Windows 7). When I double-click on the icons it shows (certs, media and removable_sdcard) it asks me for something called a Network Password which shows a box to enter details below my user email address (hotmail). But it will not accept ANY password that I put in, not the one for the device itself, or my BlackBerry ID.... This is getting very frustrating. I already did a battery pull (and lost all the newly added contact details that I had just put in), and there seems to be no Driver as far as my laptop is concerned.

 

Any advice would be welcome!

 

Cheers,

Kerry.

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Network password?

Is BlackBerry Link installed on your Laptop ?

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Contributor
Posts: 22
Registered: ‎03-07-2014
My Device: Q10
My Carrier: Vodafone

Re: Network password?

No, I don't know what that is.

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Network password?

Blackberry Link is the BlackBerry Desktop Software for devices running on OS 10 such as : Z30 , Z10 , Q10 , Q5 etc

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For more visit my Blog
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Network password?

You can download BlackBerry Link Here : http://us.blackberry.com/software/desktop/blackberry-link.html

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Contributor
Posts: 22
Registered: ‎03-07-2014
My Device: Q10
My Carrier: Vodafone

Re: Network password?

Thank you, I have just seen this on the website and am now downloading it.

 

:-)

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Network password?

Good Smiley Happy

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Network password?

You can learn about BlackBerry Link Here : http://docs.blackberry.com/en/smartphone_users/deliverables/60798/index.jsp?name=User+Guide+-+BlackB...

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog