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09-19-2013 05:47 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful!
Good luck and let us know!
09-20-2013 10:01 AM
Thanks for the response but it will not let me end the chat and if I try to start a new chat it defaults to the previous chat. I did not have this issue until I downloaded the most recent update
09-20-2013 11:06 AM
I know of no solutions other than that one...of course, you can search the public KB database just as well as I can...and your search may be more fruitful. Further, the KB I linked for you does state that this is a known issue, and the remedy is actually noted as a "Workaround"...workarounds don't always work for everyone.
Nevertheless, maybe a device reboot will help:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.