10-28-2013 07:04 PM
I just installed the new software update on the Q10. Everytime I try to type a new text message, it freezes. Have tried restarting etc. But the problem persists. anyone experience this?
10-31-2013 09:41 AM
Welcome to the BlackBerry Support Community.
This article may help with the issues you are having with the text messaging application since the update. "BlackBerry smartphone is unstable after an over the air update due to misaligned BlackBerry 10 OS and radio versions" http://blackberry.com/btsc/KB34666 Please backup your data before making any changes to the BlackBerry Q10 smartphone.
Let me know if that helps.
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